1. Holiday on the Bay is Saturday, December 7th! Click here for more information.

Frequently Asked Utility Billing Questions

The City of Port Orchard currently provides a number of ways that make paying your water/sewer/storm bill convenient and easier for the customers to manage.

 

Customers can set up an account and enroll in the city’s automatic payment program. Payments from your checking account or credit card will be automatically deducted on the 10th of the payment due month.

 

Our online Quick Pay option allows customers to quickly make full or partial payments at the best time of the day for them.

 

The city also offers paperless billing. Customers may set up an account to receive their bi-monthly water/sewer/storm bill electronically. Those traveling, or out of the area, find electronic billing handy and convenient.

 

The city accepts VISA or MasterCard credit cards over the telephone or in person at City Hall. For utility customers there is no processing or credit card convenience fee.

 

The city offers monthly “budget billing” that can help smooth out billing demands. Rather than paying a varying amount every other month participants pay a set budgeted amount each month that is re-adjusted each December.

 

Low Flow Toilet Rebate Program. Residents who take advantage of the program can receive a cash rebate of up to $100 on the installation of a low flow toilet. The program lowers the water usage rate which translates into lower utility charges. More information is found on our website or contact utility billing for additional program information.

 

The city offers annually up to a $100.00 leak credit when a water line break or leak causes excess water usage.

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