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Utility Assistance

The city has a low-income program. Low-Income-document-for-website-revised.pdf (storage.googleapis.com) The city does in some circumstances offer a payment plan. Click here to fill out the application New Submission (portorchardwa.gov) The city offers monthly “budget billing” that can help smooth out billing demands. Rather than paying a varying amount every other month participants pay a set budgeted...

I had a leak. How do I get a leak credit?

The city offers annually up to a $100.00 leak credit when a water line break or leak causes excess water usage. Information on finding a leak. Follow the link for leak credit applications.

UB Frequently Asked Questions

I am being billed for storm drainage, what is this?

The storm drainage assessment is a flat rate everyone in the city limits pays that is not included in their property taxes in compliance with the Federal Clean Water Act. The city maintains an extensive storm drain system. The maintenance cost for this system is shared by each City residence and business.    

How do I start or stop utility service?

I bought a home. I sold a home and want to discontinue service. I am a new tenant or have a new tenant in my home. The account will stay in the owner’s name as they are ultimately responsible for the billing, but we can provide a duplicate copy to a tenant. Please email or...

How can I pay my utility bill?

The City of Port Orchard currently provides a number of ways that make paying your water/sewer/storm bill convenient and easier for the customers to manage. The city accepts VISA or MasterCard credit cards over the telephone 1-877-822-8415 or in person at City Hall. For utility customers there is no processing or credit card convenience fee....

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Utility Billing

The City of Port Orchard services water, sewer, and storm drainage within the city limits. Rates are comprised of fixed charges for sewer and storm drainage and fixed plus consumption-based charges for water. It is important to note that rates will fluctuate, particularly in the summer months, due to increased outdoor water use. We bill...

Backflow

What is backflow?  Cross-Connection -- also known as backflow -- means any actual or potential physical connection between a public water system or the consumer's water system and any source of non-potable water supply by backflow.  This can include water from common sources including: Swimming pools, hot water heaters, and soda fountains.  How does backflow...

Fats, Oils & Grease (FOG)

Fats, Oils & Grease (FOG) Program  We need your help to keep the City of Port Orchard's sewer system working its best and keep repair costs down. Fats, oils, and grease from cooking cause up to a third of all sewage overflow problems in Port Orchard, which could potentially result in public health issues and...

Address and/or Road Name Request Form

Tuesday, October 17, 2023, Civil Service Commission Meeting

Horizon Tower

Documents Public Notices Notice of Application Submittals Plan Set Decision Notice of Decision

Utilities Compliance Program

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McCormick West Div 18

Documents Public Notices Notice of Application Submittals Plan Set

Notice of Application – McCormick West Div 18 PW23-059 & PW23-060

CITY OF PORT ORCHARD NOTICE OF APPLICATION This is a public notice of a development proposal that may interest you. You have the right to comment on this application, receive notice, request a copy of the decision once made and appeal the project decision. Included in this notice is a summary of the proposal, code...

What to Do After a Collision

After a collision If you are involved in or witness an auto accident where medical or police assistance is needed, call 9-1-1. If you pass an auto accident and it does not appear that assistance is needed, or you see involved parties on a wireless phone, or emergency personnel have already arrived, please do not...

Port Orchard Bay Street Trail Study

Press Release We Need Your Input! Help us picture transportation within downtown Port Orchard! FOR IMMEDIATE RELEASE September 21, 2023 PORT ORCHARD, Wash. — The City of Port Orchard is conducting the Bay Street Pedestrian Pathway West Study. Through this study, the city will create a long-term vision to improve accessibility and encourage active transportation...

Bay Street Trail Study

Bay Street Pedestrian Pathway West Study Information Click here to view the Bay St Pathway W-Situational Study that was presented to City Council during the October 24, 2023, City Council meeting. The City of Port Orchard is developing a long-term vision to improve accessibility and encourage active transportation within downtown Port Orchard. “Active transportation” is...

Lot 18 Port Orchard Industrial Park

Documents Public Notices Notice of Application Submittals Plan Set

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